Coronavirus – Covid 19

Posted by: Flora - Posted on:

Thanks to all our patients for their response to the Covid-19 pandemic and for accessing our services in new ways. We are working in line with Standard Operating Procedures from the Department of Health and we have your safety and wellbeing, and that our staff, in mind in all planning and decision-making. We are providing vaccinations in line with national guidance – see Clinics and Services tab.

We are providing appointments with our Practice Nurse and Healthcare Assistant teams and with our GPs. All GP appointments are booked at the request of a GP following an initial telephone consultation with the patient. The appointments with our nurse and HCA team remain for “essential services” only eg blood tests requested by the practice or secondary care, smears and vaccinations.

Our programme of managing patients with chronic diseases eg asthma, COPD, Diabetes and cardiovascular issues is being delivered via telephone consultations and brief appointments for blood testing and further phone follow-up as required. We encourage all patients who require blood pressure monitoring to purchase a monitor so they can take readings at home. This is part of ongoing self-care.

Childhood and baby vaccinations are being given at Brig Royd on Monday mornings from 8.30am. These are on a booked appointment basis in our “green room”. Immunisation of children is vital to their health – please do not delay in arranging vaccination appointments. Baby checks, which have traditionally been undertaken at 6 weeks, will be provided by a GP at the same time as the baby attends for their first immunisation at 8 weeks.

We have returned the ordering time for prescriptions over the phone to 10am to 12noon. Please don’t ring for prescriptions outside these times and please do use the online ordering service, which is available 24 hours per day.

Please continue to access services appropriately – if you need medical attention at the practice or you have had an accident or are in an emergency medical situation please obtain the help you would request in a normal situation.

Covid symptoms, 119, testing and isolation.

Guidance requires those who have been in close contact with someone who tests positive must isolate for 14 days, even if they have no symptoms. Full details can be found here:  https://www.gov.uk/government/news/government-launches-nhs-test-and-trace-service   

If you have a new continuous cough or a high temperature/fever you must self-isolate at home for 10 days from the onset of your symptoms. The people you live with must self-isolate at home for at least 14 days from when your symptoms started. You do not need to contact the practice and we are not responsible for verifying self-isolation nor for issuing “fit to return to work” notes. Use the 111 online resource – https://111.nhs.uk/covid-19. Isolation notes and advice are available from this resource.

If you are unwell, with serious symptoms that you cannot manage at home, or you are not seeing any improvements after 7 days please visit NHS 111 online at https://111.nhs.uk/covid-19. DO NOT VISIT THE SURGERY, THE PHARMACY OR A HOSPITAL. Remain in isolation. The 111 service will assess you and advise on what to do next.

Additional information

All contact (except to order prescriptions – see below) with the practice at the present time MUST be via the telephone. Our doors are closed. Our phone lines are busy all day so if you don’t get through first time, please try later. Thanks for your patience.

Prescriptions should be ordered via our online service or via handwritten request through our outside letterbox. Please only ring if you have no other means of ordering. All prescription requests are being sent to a pharmacy and prescriptions cannot at present be collected from the practice. Please ensure you confirm with us which pharmacy you use.

Wearing of Face coverings

The wearing of face coverings is now compulsory in indoor spaces in England. We are unable to provide letters for patients who feel they should be exempt from wearing a face covering. Please click the link below to helpful information from the Calderdale Disability Partnership, and how exemption cards can be obtained.

Recovery from Covid – resources

Please use the following resources to help with your recovery:

Local Mental Health helpline – also available on 0800 183 0558

Information for patients who are shielding or self-isolating and who continue to need help and practical support can be found here:

Social Care and Voluntary Sector support

Up-to-date information can be found at:

https://www.nhs.uk/conditions/coronavirus-covid-19/

https://www.nhs.uk/conditions/coronavirus-covid-19/common-questions/

Thank you for your cooperation, patience and understanding at this difficult time for patients and for the BRS and wider NHS teams.