We send text reminders to ALL patients who have appointments booked and for whom we have a mobile telephone number.
Messages are sent on the previous afternoon for morning appointments, and in the morning for afternoon appointments.
This extension from a more limited service was approved by the members of our patient group.
We rely on patients ensuring their mobile telephone numbers are kept up-to-date. Please let us know immediately if you change your number.
If you DO NOT WISH to receive such reminders please speak with a receptionist who will record your dissent on your record.
On all occasions it remains the patient’s responsibility to attend for appointments, irrespective of whether a text reminder has been sent or not sent.
The texting facility is NOT available for patients to use as a way of contacting the practice.